Privacy Policy

1. Introduction

This privacy policy is about how BML Health and wellness coaching collects, processes, stores and shares member’s data.

This Privacy Policy only relates to personal data collected by BML Health and wellness coaching via the BML Health and wellness coaching website, consultation forms, emails and telephone calls. Any personal data collected by the BML Health and wellness coaching is used in accordance with UK data protection legislation.

Users should be aware that if they access other websites, using the links provided, these are outside our control. If they provide personal data to other companies, the privacy policies of those companies determine the uses to which that information is put and BML Health and wellness coaching Privacy Policy will no longer apply.

2. The Data Protection Bill 2017

BML Health and wellness coaching complies with the principles of the Data Protection Bill 2017 in accordance with General Data Protection Regulations (GDPR).

3. Purpose of data  

The data we collect from members is the data required to provide professional services to members, communicate with members and validate and verify the legitimacy of clients.  The data held by BML Health and wellness coaching is collected at the time of contact form/subscription/consultation by clients and includes name, surname, home address, clinic address, email, phone number(s).

4. Disclosures - Sharing of data

We may disclose your personal information (including to trusted third parties) for the purposes for which is primarily held or for a related secondary purpose and in some cases we may disclose information without your consent. Your personal and sensitive information may be disclosed to BML Health and wellness coaching employees, BML Health and wellness coaching representatives, service providers we use to deliver aspects of our service such as database or email software facilities.

Data is shared internally with administrators for the purpose of verifying payments and refunds.

5. Legacy data

Clients to BML Health and wellness coaching accepted or otherwise are kept on record for up to 3 years. 

6. Device specific data

The following information may be collected through your device and browser:

· Your devices IP address (collected and stored in an anonymized format)

· Your email address including first name and surname

· Device screen size

· Device type (unique identifiers) and browser information

· Geographic location (country only)

· Preferred language used to display the webpage

7. Digital Log data

Our servers automatically record information which is created using our software. Data includes:

· Referring domain

· Pages visited

· Geographic location (country only)

· Preferred language used to display information

· Date and time when pages were accessed or created 

8. Consent

BML Health and wellness coaching contact form/subscription/consultation is an optional process. By joining BML Health and wellness coaching, clients consent via their contact form/subscription/consultation to receive information relating to the activities of BML Health and wellness coaching in the form of newsletters, regulatory updates, upcoming seminars, webinars, events, training, special offers and information relevant to the business.

9. Opting out

Opt out mechanisms are in place on all BML Health and wellness coaching mailings and communications. Users can choose to opt out at any time by clicking the opt-out button at the bottom of mailings or emailing BML Health and wellness coaching directly with a request to opt out.

10. Use Made of Personal Information

Personal information provided to the BML Health and wellness coaching will be used for the purposes of providing services to our clients.  Any personal information which is collected by the BML Health and wellness coaching will be used by the BML Health and wellness coaching only in accordance with current data protection legislation.

In addition, personal information may be used for statistical analysis.

Personal data will be collected and processed by the BML Health and wellness coaching for the following purposes:

· Contact you if have requested for us to get in contact

· Arrange a meeting with you via the calendar system embedded on the website         

· Provide you with the information that you have requested, including updates from which we may feel maybe of interest to you.        

· Include you in the subscription process in order that you receive the weekly email or regular newsletter that you have requested.       

· Contact you to discuss any queries that you may have.        

· Fulfilment and/or provide the service, that you have requested and made payment for.      

· Accountancy purposes.  

We will only share your personal information with trusted partners to enable us to fulfil our obligations to you. If we do share it, we will ensure the necessary due diligence is carried out, so we are confident the necessary regulations are being met.  

Your personal information may be shared with other companies to help us analyse and better understand our customers and their requirements. 

To enable us to manage our meetings, GOOGLE MEET, TEAMS and ZOOM are utilised. Whilst we do not record any meetings with you without your consent, we recommend you refer to these companies’ privacy policies to understand what they potentially will do with your personal information.    

11. Consent

By providing personal data to BML Health and wellness coaching, users consent to the processing of such data by the BML Health and wellness coaching as described in this Privacy Policy. 

12. Verifying, updating and amending your personal information

If, at any time, a user wants to verify, update or amend their personal data they may write to:

Nkem Onwuka

BML Health and wellness coaching 

hello@bmlhealthandwellness.com

Verification, updating or amendment of personal data takes place within 10 working days 

13. Storage of personal data

The recipients of any personal information submitted on the website will be staff members of BML Health and Wellness coaching and data is retained in the UK. There may be operational requirements to transfer your data outside of the UK, and this may occur as a result of the 3rd parties that we use, however if we do this the same degree of protection is given to your personal data as if it was stored and used within the UK and regulated in line with its laws.  

14. Processing of data

PayPal is used to process payments. All PayPal transactions are subject to the PayPal privacy policy. All data handled by PayPal is handled securely by a single data controller for administrative purposes.

15. Cookies

A “cookie” is a small text file that is placed on a user’s computer hard drive by a website. There are several types of cookie and the most common are often referred to as ‘session’ cookies. These are used to keep track of information needed by a user as they travel from page to page within a website. These cookies have a short lifetime and expire within a few minutes of the user leaving the site.

Other types of cookies can be used to track internet activity after the user has left a website. These are usually sponsored by organisations external to the website being visited and are generally known as ‘third party’ cookies. These usually have a long lifetime with several months being quite common. They are ‘harvested’ and ‘refreshed’ whenever the user visits a page where the same or a similar cookie is being used.

The BML Health and wellness coaching uses benign, short lived ‘session’ cookies to tell whether a website user has logged in, where to find details that can be used to pre-fill parts of on-line forms and to personalise the user’s visit to the website.

BML Health and wellness coaching cookies do not analyse visits to other website or any searches undertaken whilst on the BML Health and wellness coaching website.

Internet browsers normally accept cookies by default; however, it is possible to set a browser to reject cookies. If this is done it is important not to exclude the benign and useful session cookies. Choose an option that rejects all third party and long lived cookies.

The BML Health and wellness coaching uses cookie free technology that uses Internet Protocol (IP) information exchanged during the course of normal web activity combined with data enhancement technology to get detailed analytics information.

16. Links to Third Party Websites

This Privacy Policy applies solely to the personal data collected by the BML Health and wellness coaching and does not apply to third party websites.

The BML Health and wellness coaching is not responsible for the privacy policies of third party websites. The BML Health and wellness coaching advises users to read the privacy policies of other websites before registering any personal data.

17. Security

The BML Health and wellness coaching holds your personal data in accordance with the security provisions of the UK data protection legislation.

If you have any questions about security please contact BML Health and wellness coaching by email on hello@bmlhealthandwellness.com

18. Notification of Changes

The BML Health and wellness coaching will notify all users of any changes it makes to its Privacy Policy. If the BML Health and wellness coaching decides to change its Privacy Policy, it will post such changes on this page so that you are always aware of how the BML Health and wellness coaching uses your personal data.

Users have the right to ask the BML Health and wellness coaching in writing, for a copy of all the personal data held about them upon payment of a fee (“subject access request”) and to request that the BML Health and wellness coaching correct any inaccuracies in that information.

19. Your rights over your data

You have the right to rectify, amend, correct or erase your data except where there is a legal basis for refusal.